Shipping

**Due to the holiday season, please allow for possible shipping delays. Once processed, orders are being shipped within 7-10 business days at this time. We appreciate your support and patience!**

When will my order ship?

Most orders will ship in 3-5 business days but these lead times may be extended depending on the time of year. You will receive a shipping confirmation email when your order has been shipped. For any urgent order issues or inquiries, please email orders@elarroyo.com with "URGENT" in the subject line.

Will I be able to track my order once it's been shipped? 

As soon as your order is processed and fulfilled you'll receive a shipping confirmation email with tracking information. Please allow at least 12-24 hours for the tracking information to update before reviewing your tracking status.

Are shipping times guaranteed?

We will do everything possible to ensure your order arrives in a timely manner. Unfortunately, Cozumel Publishing Company, LLC. cannot be held responsible for conditions beyond our control, such as severe weather or shipping service interruptions.

What are my shipping options?

You will have the option to choose from a variety of carriers and shipping methods at checkout.